Insurance glossary: English, French and Arabic terms

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ACAPS FR ACAPS AR هيئة مراقبة التأمينات والاحتياط الاجتماعي: The regulator of insurance and social-welfare schemes. It licenses insurers and intermediaries and receives complaints.
Accident report form FR Constat amiable AR المعاينة الودية للحادثة: The two-part form that both drivers fill in and sign after a collision with material damage only. It records facts; signing it is not an admission of fault.
Advance FR Avance AR التسبيق: A loan the life insurer grants on your own savings contract, without ending it. It bears interest and must be repaid.
Agent FR Agent d'assurance AR وكيل التأمين: An intermediary who represents one insurer and sells its contracts. The insurer answers for the agent's acts.
Aggravation of risk FR Aggravation du risque AR تفاقم الخطر: A change that makes a loss more likely than when you signed, for example a private car now used as a taxi. You must tell the insurer, who may adjust the premium.
All-risks cover (Tierce) FR Tous risques (Tierce) AR التأمين الشامل للسيارة: Motor cover that pays for damage to your own car whoever is at fault, including when no other vehicle is involved.
AMO FR AMO AR التأمين الإجباري الأساسي عن المرض: Assurance Maladie Obligatoire, the compulsory basic health cover. It refunds part of medical costs on the basis of a national tariff.
Annuity FR Rente AR الإيراد: A sum paid at regular intervals, for life or for a set period, instead of a single capital payment.
Bancassurance FR Bancassurance AR التأمين عبر البنوك: Insurance sold by a bank on behalf of an insurer. The contract is with the insurer, not with the bank.
Beneficiary FR Bénéficiaire AR المستفيد: The person who receives the money. In life insurance you name the beneficiary, and can change the name at any time unless they have accepted.
Broker FR Courtier AR سمسار التأمين: An intermediary who works for the customer and can place contracts with several insurers.
Cancellation FR Résiliation AR فسخ العقد: Ending the contract before its term, by you or by the insurer, in the cases and with the notice the law and the contract set.
Capitalisation FR Capitalisation AR الرسملة: A savings contract in which the insurer pays back your contributions plus returns at the end, with no link to the length of a life.
Catastrophic event (EVCAT) FR Événement catastrophique (EVCAT) AR الواقعة الكارثية: An earthquake, flood, tsunami, act of terrorism or riot officially declared catastrophic by order of the Head of Government. The declaration triggers the special guarantee.
Ceiling of cover FR Plafond de garantie AR سقف الضمان: The most the insurer will pay for a claim or for a year, whatever the real loss.
Certificate of insurance FR Attestation d'assurance AR شهادة التأمين: The document that proves a vehicle is insured. Since 1 July 2026 it carries a QR code. Keep it in the vehicle.
Claim (loss) FR Sinistre AR الحادث: The event that triggers the cover: an accident, a fire, a theft, an illness, a death.
Claim declaration FR Déclaration de sinistre AR التصريح بالحادث: Telling the insurer about a loss. The legal time limit is five days from the moment you know of it, unless the contract gives more.
Co-payment FR Ticket modérateur AR الجزء الباقي على عاتق المؤمَّن له: The share of the reference tariff that AMO does not refund, for example 30% when the rate is 70%.
Collision damage cover FR Dommages collision AR أضرار الاصطدام: Motor cover that pays for damage to your car in a collision with an identified vehicle, pedestrian or animal. Cheaper and narrower than all-risks.
Complementary health cover FR Complémentaire santé AR التأمين الصحي التكميلي: Private insurance or a mutual that pays part of what AMO leaves to you.
Cover note FR Note de couverture AR مذكرة التغطية: A short document that proves you are covered while the full contract is being drawn up.
CRM (reduction and surcharge) FR CRM (bonus-malus) AR معامل التخفيض والزيادة: Coefficient de réduction-majoration. The market-wide record that lowers a driver's liability premium by 10% after 24 months without an at-fault accident and raises it after one.
Deductible (excess) FR Franchise AR الخلوص: The part of each loss that stays with you. A higher deductible lowers the premium and removes small claims.
Defence and recourse FR Défense et recours AR الدفاع والرجوع: Cover under which the insurer pays the lawyer who defends you, or who claims compensation for you from the person at fault.
Dependant FR Ayant droit AR ذوو الحقوق: A family member covered through the insured person: spouse, children up to 21, students up to 26, disabled children with no age limit.
Direct compensation (CID) FR Convention d'indemnisation directe (CID) AR اتفاقية التعويض المباشر: An agreement between insurers under which your own insurer pays for the damage to your car when the other driver is at fault, then recovers the money itself.
Endorsement FR Avenant AR ملحق العقد: A written change to the contract: new address, new vehicle, added guarantee. Nothing is changed until it is issued.
Exclusion FR Exclusion AR الاستثناء: A situation the contract does not cover. By law it must be printed in very apparent characters to be valid.
FGAC FR FGAC AR صندوق ضمان حوادث السير: Fonds de Garantie des Accidents de la Circulation. It pays for bodily injury when the driver at fault is unknown, or uninsured and insolvent.
Forfeiture FR Déchéance AR سقوط الحق: Losing the right to be paid for one claim because you broke a duty after the loss, such as declaring very late. It must be written in the contract.
Formal notice FR Mise en demeure AR الإنذار: The registered letter an insurer sends when a premium is unpaid. Cover can be suspended 20 days after it.
Frontier insurance FR Assurance aux frontières AR تأمين الحدود: Short-term liability cover sold at the border for a foreign-registered vehicle whose own insurance is not valid in Morocco.
FSEC FR FSEC AR صندوق التضامن ضد الوقائع الكارثية: Fonds de Solidarité contre les Événements Catastrophiques. It compensates uninsured victims for injuries and for the loss of their main home.
General and special conditions FR Conditions générales et particulières AR الشروط العامة والشروط الخاصة: The two parts of a contract. General conditions are the same for everyone; special conditions describe you, your property, your guarantees, sums and deductibles, and they prevail.
Green card FR Carte verte AR البطاقة الخضراء: The international motor insurance certificate. It proves liability cover in the countries listed on it; Morocco is marked MA.
Guarantee (cover) FR Garantie AR الضمان: One risk the contract covers: theft, fire, glass breakage, liability. A contract is a bundle of guarantees, each with its own limits.
Insured FR Assuré AR المؤمَّن له: The person whose life, health, property or liability is covered. Not always the person who signs and pays.
Intermediary FR Intermédiaire d'assurance AR وسيط التأمين: An agent or a broker licensed by ACAPS to sell insurance. Banks and some payment companies may also sell certain contracts.
Liability (RC) FR Responsabilité civile (RC) AR المسؤولية المدنية: Your legal duty to make good the harm you cause to others. Liability insurance pays the victims in your place.
Limitation period FR Prescription AR التقادم: The time after which a claim can no longer be brought: two years in general, five years for personal insurance, ten years for a life-insurance beneficiary.
Long-term illness (ALD) FR Affection de longue durée (ALD) AR المرض المزمن أو المكلف: A serious or chronic illness on the official list. Once recognised by the fund, the share left to you is reduced or cancelled.
Loss adjuster FR Expert AR الخبير: The specialist the insurer appoints to assess the damage and its cost. You may appoint your own for a second opinion.
Multiple insurance FR Assurances cumulatives AR تعدد التأمينات: Insuring the same property against the same risk with several insurers. You must tell each of them, and together they never pay more than the loss.
Mutual society FR Mutuelle AR التعاضدية: A non-profit body owned by its members. In health, it tops up AMO for public-sector staff and some professions.
Permanent disability (IPP) FR Incapacité permanente (IPP) AR العجز الدائم: The lasting loss of physical or mental capacity after an accident, set as a percentage by a doctor. It drives the amount of compensation.
Policy FR Police d'assurance AR بوليصة التأمين: The written contract between you and the insurer. Ask for a copy and keep it.
Policyholder FR Souscripteur AR المكتتب: The person who signs the contract and pays the premium. Can be different from the insured, as when a parent insures a child.
Premium FR Prime (cotisation) AR القسط: The price of the insurance. In a mutual and in Takaful it is called a contribution.
Prior agreement FR Prise en charge AR التحمل المسبق: The fund's or insurer's agreement, obtained before a hospital stay or costly treatment, to pay its share directly to the hospital or clinic.
Profit sharing FR Participation aux bénéfices AR المشاركة في الأرباح: The share of the insurer's financial and technical gains that the law requires it to credit to life and savings contracts.
Proportional rule FR Règle proportionnelle AR قاعدة التناسب: If you insured property for less than its real value, every payout is cut in the same proportion, even for a partial loss.
Reference tariff (TNR) FR Tarification nationale de référence (TNR) AR التعريفة المرجعية الوطنية: The official price list on which AMO computes refunds. Fees above it are not refunded by AMO.
Replacement value FR Valeur à neuf AR قيمة التجديد: Compensation based on the price of a new, equivalent item, with little or no deduction for age. An option in home and business policies.
Second assessment FR Contre-expertise AR الخبرة المضادة: An assessment by an adjuster you choose and pay, when you dispute the insurer's figures. If the two disagree, a third adjuster decides.
Subrogation FR Subrogation AR الحلول: After paying you, the insurer takes over your rights against the person who caused the loss and recovers its money from them.
Sum insured FR Capital assuré AR المبلغ المؤمَّن عليه: The value you declare for the property, or the amount fixed for a person. It caps the payout and sets the premium.
Surrender FR Rachat AR استرداد قيمة العقد: Taking out all or part of your savings before the end of a life or capitalisation contract. The insurer must pay on request; charges and tax may apply.
Suspension of cover FR Suspension de garantie AR توقيف الضمان: The contract still exists but claims are not paid, typically after an unpaid premium. Cover resumes at noon the day after you pay.
Tacit renewal FR Tacite reconduction AR التجديد الضمني: Automatic renewal of the contract for one more year when neither side cancels in time.
Takaful FR Takaful AR التأمين التكافلي: Insurance organised as a fund owned by its participants and managed for a fee by an operator, in line with opinions of the Higher Council of Ulema.
Ten-year liability (RCD) FR RC décennale AR المسؤولية المدنية العشرية: Liability of architects, engineers and builders for serious defects during ten years after a building is completed. Insurance is compulsory for larger buildings.
Third party FR Tiers AR الغير: Anyone other than the insurer and the insured. Liability insurance exists to compensate third parties.
Under-insurance FR Sous-assurance AR نقص التأمين: Declaring a sum insured below the real value of the property. It triggers the proportional rule.
Waiting period FR Délai de carence AR مدة الانتظار: The time after the start of a contract during which a guarantee does not yet apply, common in health and loan insurance.
Wear and tear FR Vétusté AR نقص القيمة بسبب القِدم: The loss of value of an item through age and use. The adjuster deducts it from the payout unless you bought replacement-value cover.
Work accident (AT) FR Accident du travail (AT) AR حادثة الشغل: An accident at work or on the way between home and work. The employer's compulsory insurance pays care, daily allowances and pensions.